Shipping policy

Last Updated: 20/11/2025

1. Introduction

At Aesthetic Pad, we are committed to providing our customers with a smooth and reliable shopping experience. As part of this commitment, we offer free standard shipping on all eligible orders placed through our website.

2. Free Shipping

Free shipping on all orders that meet the following conditions:

The order is placed directly through the aestheticpad.com website.
No minimum order value is required.

3. Delivery Timeframes

Orders delivered within:

• 5 to 15 working days

Please note:

Working days do not include weekends or public holidays.
Delivery times may vary depending on product availability, warehouse location, and destination.
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

4. Order Processing Time

All orders are processed within 1–3 working days. During peak periods, processing times may be slightly longer.

Processing time is separate from the delivery timeframe.

5. Delays & External Factors

While Aesthetic pad works closely with our couriers to ensure timely delivery, delays may occur due to circumstances outside our control, such as:

Weather conditions
Customs processes
Courier delays
High-volume holiday seasons

We appreciate your understanding and patience in such situations.

6. Contact Us

If you have any questions regarding our Free Shipping Policy or need further assistance with your order, please get in touch with our customer service team:

Country/Region